Terms and Conditions

Welcome to AMZ GLOBAL SUPPLIES LLC (“AMZ GLOBAL SUPPLIES,” “we,” “us,” or “our”). These Terms and Conditions govern your access to and use of our website, digital products, and services.

By accessing our website, purchasing a product, or engaging our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you do not agree with these terms, please do not use our website or purchase our products or services.

1. Company Information

2. Our Services

AMZ GLOBAL SUPPLIES provides digital-focused products and services, which may include:

• eBook writing and preparation
• Editing and proofreading
• eBook formatting
• Digital cover design
• eBook conversion and file preparation
• Digital publishing preparation
• Digital publishing support
• Digital distribution support
• Digital book listing preparation
• Platform preparation and optimization
• Digital project coordination
• Other related digital services

The specific services included in an order will depend on the package, product description, invoice, quotation, service agreement, or other written confirmation provided to the customer.

3. Digital Products and Delivery

Our products and services are primarily provided electronically.

Digital products and completed project files may be delivered by email, download link, customer account, online platform, or another electronic method.

Customers are responsible for providing accurate contact information and maintaining access to the email address or account used for delivery.

4. Orders and Payments

All orders are subject to acceptance and availability.

Prices displayed on our website may change from time to time. The price applicable to an order will generally be the price displayed or otherwise confirmed at the time the order is placed.

Customers agree to provide accurate billing and payment information.

Payments may be processed through third-party payment processors. AMZ GLOBAL SUPPLIES does not intentionally store complete payment card information when payment processing is handled by a third-party payment provider.

5. Service Packages and Custom Projects

Certain services may require information, instructions, content, or other materials from the customer before work can begin.

For customized projects, the scope of work, pricing, deliverables, estimated timeline, and applicable terms may be confirmed through an invoice, quotation, email, service agreement, or other written communication.

Requests for work outside the original scope may require additional fees.

6. Customer Responsibilities

Customers are responsible for providing accurate and complete information necessary for their project.

Customers are also responsible for ensuring that any materials they provide to AMZ GLOBAL SUPPLIES—including manuscripts, text, images, logos, graphics, or other content—do not infringe the intellectual property or other rights of any third party.

We may rely on information and materials supplied by the customer when providing our services.

7. Revisions and Changes

Where revisions are included in a purchased package, they will be provided according to the applicable package description or project agreement.

Requests that materially change the original project scope may require additional fees or a revised quotation.

Customers should review delivered materials and communicate any requested revisions within a reasonable period.

8. Intellectual Property

Customers retain ownership of original materials that they provide to AMZ GLOBAL SUPPLIES.

Ownership and usage rights relating to completed project materials will depend on the services purchased and the applicable agreement, invoice, or written terms.

Customers are responsible for ensuring that they have the necessary rights to use any materials submitted to us.

9. Third-Party Platforms

Certain services may involve third-party publishing platforms, distribution services, marketplaces, software, hosting providers, or other external services.

AMZ GLOBAL SUPPLIES may assist with preparation, submission, setup, or optimization; however, we do not control third-party platforms or their policies, approval decisions, availability, fees, technical requirements, or changes.

We cannot guarantee that a third-party platform will approve, publish, distribute, rank, or continue to host a particular digital product.

10. Service Timelines

Any delivery or completion dates provided by AMZ GLOBAL SUPPLIES are estimates unless otherwise expressly agreed in writing.

Project timelines may depend on project complexity, customer feedback, revisions, required information, approvals, and third-party platforms.

Delays caused by missing information, delayed customer responses, requested changes, or third-party services may affect the estimated completion date.

11. Website Use

You agree to use our website only for lawful purposes.

You may not:

• Use the website for fraudulent or unlawful activities
• Submit false or misleading information
• Infringe intellectual property rights
• Attempt unauthorized access to our systems
• Interfere with website security or functionality
• Introduce malicious code or harmful software
• Use our website in a manner that could damage AMZ GLOBAL SUPPLIES LLC or its customers

12. Website Information

We make reasonable efforts to keep information on our website accurate and current.

However, product descriptions, pricing, availability, service offerings, and other information may change without prior notice.

We do not guarantee that the website will always be available, uninterrupted, or completely free from errors.

13. Disclaimer

AMZ GLOBAL SUPPLIES provides digital products and services based on the scope agreed with the customer.

We do not guarantee particular commercial results, sales, revenue, rankings, publishing approval, distribution results, or other outcomes from the use of our products or services.

Results may depend on factors outside our control, including customer participation, market conditions, third-party platforms, competition, and other circumstances.

14. Limitation of Liability

To the maximum extent permitted by applicable law, AMZ GLOBAL SUPPLIES LLC will not be liable for indirect, incidental, consequential, special, or unforeseeable losses arising from the use of our website, digital products, or services.

To the extent permitted by law, our total liability relating to a particular purchase or service will not exceed the amount actually paid for that particular product or service.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

15. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, process, and protect information.

16. Changes to These Terms

AMZ GLOBAL SUPPLIES may update these Terms and Conditions from time to time.

Changes will become effective when the updated version is posted on our website unless otherwise stated.

The “Last Updated” date at the top of this page will indicate when the Terms were most recently revised.

17. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the State of Texas, United States, except where applicable law requires otherwise.

Nothing in these Terms is intended to limit any consumer rights or protections that cannot legally be waived.

18. Contact Us

If you have questions regarding these Terms and Conditions, please contact us: